ICX-500 Intelligent Communication Gateway with HD Voice

ICX-500 Intelligent Communication Gateway with HD Voice
Intelligent Communication Gateway with HD Voice
View DataSheet
Item Number: 1002000100
  • Made to provide critical communication in any environment
  • Supports 552 IP stations
  • Environmentally friendly and energy saving – max. 15 W
  • Global networking and integration
  • Dual software images for system robustness and low downtime during software upgrades
  • Secure boot, hardware Root of Trust – RoT
  • High-quality professional PA broadcasting and messaging services
  • Security voice guidance for public safety and building security
  • 1U high, fanless design, vibration proof

ICX-500 Description

The ICX-500 Intelligent Communication Gateway connects people, devices, and systems at unprecedented levels of manageability, scalability, robustness, and interoperability.   

ICX-500 will provide your site with all your communication needs as it is easy to extend in functionality and system size, and is designed to be future-proof. The system can be tailored to support applications of almost unlimited specificity and complexity.

Zenitel’s  ICX (Intelligent Communications X)  implies the deployment of VoIP applications required in critical situations.  ICX-500 provides carrier-class system availability and protects resources in an IP environment by using embedded security mechanisms.

The main security mechanisms used are hardware Root of Trust, software integrity check (SHA256), restricted management access, separate management interface, and internal firewall.

ICX-500 Specification

Dimensions (WxHxD)162 x 44.5 x 200 mm / 6.38 x 1.75 x 7.87 inches
Weight1 kg / 2.2 lbs
PowerNominal 24VDC – 48VDC, 15 W (min/max: 20VDC-63VDC)
MountingWallmount or 19” rack
Processor subsystemNXP LS1043
Storage subsystemA solid-state (1048 MB Flash). MicroSD, USB
Temperature Range-15°C to +55°C
Relative Humidity95%
Memory1048 MB SDRAM, 1048 MB NAND Flash, 128 MB NOR Flash
Subscriber Capacity552 intercom stations per server
Busy Hour Call60 000 BHCA
IP Telephones552 IP telephones per server
Software Integrity CheckSHA256
IP PriorityDiffServ, IP TOS
IP SecurityHardware root of trust, SSH, HTTPS, firewall
SIPRFC 3261, SIP INFO, RE-Invite. RFC 2833, RFC 4733,
VoIP Internal Networking64 channels
VoIP External Networking64 channels
ISDN TrunkISDN PRI (30 channels); VoIP external networking + gateway
Analog TrunkFXO (4 & 8 channels); VoIP external networking + gateway
GSM TrunkQuad-band GSM; VoIP external networking + gateway
OtherVingtor-Stentofon Data scripting engine (EDIO)
Monitoring and LoggingSNMP trap, SNMP MIB, syslog, Web, e-mail, SqLite
SW UpgradeSystem recovery upgrade via SD-card, Web, Automatic upgrade of IP station
VoIP AudioHD Audio – 16 kHz (background music, see additional information on the Zenitel wiki), HD Voice – G.722 (7 KHz), Telephone Audio – G.711 (3.4 KHz)
Open Duplex Conference20 open duplex conferences can be configured. A maximum of 16 subscribers can participate in 1 conference but maximum 64 subscribers can participate divided over multiple channels simultaneously.
Push-to-Talk Conference50 conference channels. An unlimited number of participants. Priority features
Call ModesOpen mode. Ringing mode. Call request mode. Priority features
Audio MessagingPA broadcasting. Auto-attendant, Voice guidance (doors, elevators), Security voice response
ComplianceCE, FCC Part 15
CertificationsIEC/UL62368-1, EN61000-6-X, EN60945, EN 50121-4; In order to comply with UL safety requirements, the unit has to be supplied by a power supply specified as a Limited Power Source (LPS) or PS2 (cased on IEC/UL 62368-1 definition) or NEC Class 2 source of supply

ICX-500 Dimensions

ICX-500 Accessories

IA-MB1 Item Number: 1002500020

IA-RS1 Item Number: 1002500010

ICX-500 Product Range

DescriptionShort CodePart Number
ICX-500 Intelligent Communication Gateway with HD Voice
Mounting Bracket for ICX-500IA-MB11002500020
Rack Shelf for ICX-500 – 19″IA-RS11002500010
ICX-AlphaCom Core1002600000
ICX-AlphaCom​​​​​​​ Licenses100260xxxx
ILS-SC, IP-Station License, Softclient1002600300
ILI-SIP2 / ILI-SIP4 / ILI-SIP8, SIP Trunking License 2, 4, 8 Lines100260210x
ILI-REC(2-32), Active Recording Interface License100260220x
ILI-API64 / ILI-API512, API License (64 and 512 Stations)100260230x
ILI-AN2 / ILI-AN8, AlphaNet License (2 Lines and 8 Lines)100260200x
ILF-M-BAS / ILF-M-ENH / ILF-M-EXT ( Audio Messaging Licenses, Basic and Enhanced)1002604000/1002604100
ILS-IC, IP Station License1002600100
ILS-SIP, SIP Station License1002600700

For more information

If you seek professional advice on which product to select, don’t hesitate to contact RingUK’s specialists today. Our team will evaluate your requirements, research, and clarify all available options to assist you or your client in selecting the ideal system that satisfies your needs.

Contact us via our Enquiry Form.