Zenitel Intercom Technical Support

We pride our selves on supplying the most reliable equipment, but some times you might want a little help. please find below a few links to useful information

Pulse Systems

Pulse Getting Started
Pulse Technical Manual
Replacing a Damaged Intercom Station in Stentofon Pulse
Adding Two Extra Cleanroom Stations

IC-EDGE Systems

IC-EDGE Basic Setup
IC-EDGE: How to Set Up the IC-EDGE System
IC-EDGE: Configure Call Button
IC-Edge: How to set up Zenitel Mobile App in an IC-Edge System
IC EDGE: How to play a message when the station is offline
IC EDGE: How to play a voice message when pressing the call button
IC-Edge: How to play a message when pressing the Call button on the door Station when opening a door
IC-EDGE: How to Add 3rd Party SIP Devices
IC-EDGE: How to Add 3rd Party SIP Devices
IC-Edge: Configure Call Button
IC-EDGE: Group Call in IC-EDGE, General
IC-EDGE: How to Connect an IC-EDGE System to a SIP Provider (External Telephony)
IC-EDGE: How to Configure Touchless Sensor in ICX-AlphaCom & IC-EDGE
IC-EDGE: How to configure IP-Speakers
IC-EDGE: Programming DAK (Direct Access Keys)
IC-EDGE: Setting Up Turbine Bridge Station with Noise Cancelation
IC-EDGE: Adjusting The Volume and The Time on an IP Clean Room Station
IC-EDGE: How to set up the TCIV+
IC-EDGE: Adjusting the Microphone & Speaker Settings on RingUK Seclusion Room Intercom
IC-EDGE: Licensing
IC-EDGE: Adding Addishianal Station to a 16-Station Edge System
IC-EDGE: Removing Time and Date on Display of IP Desk Station
IC-EDGE: Adjusting the Microphone and speaker Settings on RingUK Seclusion Room Intercom

ICX-AlphaCom Systems

Configuring Video in ITSV-1

Laptop Settings

Changing IP address for Windows 7 computers
Changing IP address for Windows 10 computers

Station Updates and Fixes

How to upgrade the firmware using IMT program
Vingtor-Stentofon Turbine Kit Factory Reset
Vingtor-Stentofon INCA KIT Factory Reset
How to configure a Turbine Mini IP Intercom
Vingtor-Stentofon Turbine Factory Reset Static IP

If you talk to our service department, you might be asked to connect remotely. Below is a link to the program we use for remote connection.

For more information

If you seek professional advice on which product to select, don’t hesitate to contact RingUK’s specialists today. Our team will evaluate your requirements, research, and clarify all available options to assist you or your client in selecting the ideal system that satisfies your needs.

Contact us via our Enquiry Form.