Zenitel Intercom Technical Support

We pride ourselves on supplying the most reliable equipment, but sometimes you might want a little help. please find below a few links to helpful information

General Technical Videos

A Short Introduction to Zenitel Wiki

General Sales Videos

Introducing the Zenitel TCIV+ Compact Intercom with Video, Powered and Driven by Turbine

Pulse Systems

Pulse Getting Started

Pulse Technical Manual

Replacing a Damaged Intercom Station in Stentofon Pulse

Adding Two Extra Cleanroom Stations

IC-EDGE Systems

IC-EDGE Basic Setup

IC-EDGE: How to Set Up the IC-EDGE System

IC-EDGE: Setting Up a 4 Station System

IC-EDGE: Changing Station Names on IC-EDge Intercom System

IC-EDGE: Configure Call Button

IC-EDGE: How to set up Zenitel Mobile App in an IC-Edge System

IC EDGE: How to play a message when the station is offline

IC EDGE: How to play a voice message when pressing the call button

IC-EDGE: How to play a message when pressing the Call button on the door Station when opening a door

IC-EDGE: How to Add 3rd Party SIP Devices

IC-EDGE: Configure Call Button

IC-EDGE: Group Call in IC-EDGE, General

IC-EDGE: How to Connect an IC-EDGE System to a SIP Provider (External Telephony)

IC-EDGE: How to Configure Touchless Sensor in ICX-AlphaCom & IC-EDGE

IC-EDGE: How to configure IP-Speakers

IC-EDGE: Programming DAK (Direct Access Keys)

IC-EDGE: Adjusting the Microphone and speaker Settings on RingUK Seclusion Room Intercom

IC-EDGE: Adjusting The Volume and The Time on an IP Clean Room Station

IC-EDGE: How to set up the TCIV+

IC-EDGE: Licensing

IC-EDGE: Removing Time and Date on Display of IP Desk Station

IC-EDGE: Adding Additional Station to a 16-Station Edge System

IC-EDGE: Adjusting The Ringing Tone Volume on an IP Desk Master

IC-EDGE: Changing a Master Desk Station from Simplex (Push to Talk) to Duplex

IC-EDGE: Changing the Microphone Level on a Desk Master Station

IC-EDGE: Changing the Speaker level on a Turbine Station

IC-EDGE: How to Configure Address Book

IC-Edge: How to Connect to a SIP Provider

IC EDGE: How to set up the VS-Client

IC_Edge: How to Setup Remote Relays

IC-EDGE: Changing The Header On Your Station Display

ICX-AlphaCom Systems

Configuring Video in ITSV-1

Laptop Settings

Changing IP address for Windows 7 computers

Changing IP address for Windows 10 computers

Station Updates and Fixes

How to upgrade the firmware using IMT program

Vingtor-Stentofon Turbine Kit Factory Reset

Vingtor-Stentofon INCA KIT Factory Reset

How to configure a Turbine Mini IP Intercom

Vingtor-Stentofon Turbine Factory Reset Static IP

You might be asked to connect remotely if you talk to our service department. Below is a link to the program we use for remote connection.

Please Select for Remote Support

For more information

If you seek professional advice on which product to select, don’t hesitate to contact RingUK’s specialists today. Our team will evaluate your requirements, research, and clarify all available options to assist you or your client in selecting the ideal system that satisfies your needs.