De-Escalation Room Intercom System

“A De-Escalation Room Intercom System between the person in the de-escalation room and the staff in the corridor is provided via a Ant-Ligature speaker and microphone mounted in the ceiling of the de-escalation room and an Intercom Panel in the Corridor”

A De-Escalation Room Intercom can provide:

  • Hands Free Communications
  • Ceiling Mounted Microphone & Anti-Ligature Speaker
  • Forced One Way Communication
  • En-Suite (Option)
  • Remote Music Input (Option)
  • Remote Intercom station can be fitted at Nurse Base.(Option)

De-Escalation Room Intercom Systems: Supporting Safe Communication in Crisis Situations

A de-escalation room is a carefully designed safe space intended to calm and support individuals in distress, reducing the risk of harm to themselves or others. These rooms are thoughtfully equipped with features like comfortable seating, soft lighting, and calming decor to create a soothing and non-threatening environment.


Effective Communication for Crisis Management

Communication between the individual in the de-escalation room and healthcare staff is essential for ensuring safety and providing support. This is achieved through our De-Escalation Room Intercom System, which facilitates clear and secure communication without compromising the room’s calming environment.


Key Features of the De-Escalation Room Intercom System

  1. Anti-Ligature Communication Setup
    • Ceiling-Mounted Speaker and Microphone: Ensures safe, effective communication between the individual in the room and staff outside.
    • Corridor Intercom Station: Available in flush-mounted or surface-mounted options, the station allows staff to listen and speak to the patient by simply pressing the “Press to Talk” button.
  2. Compliance with Mental Health Act (MHA) Guidelines
    • The MHA Code of Practice mandates that de-escalation rooms must allow for communication with the patient when the door is locked, such as via an intercom.
    • Our system fully complies with these requirements, ensuring legal and functional standards are met.
  3. Optional Enhancements
    • En-Suite Communication: For rooms with an en-suite, a second microphone and speaker can be installed to ensure seamless communication.
    • Music Option: Calm distressed patients with soothing music using our wired or Bluetooth-enabled music interface.
  4. Durable and Reliable Design
    • Built to endure intensive use in healthcare settings.
    • Provides secure, tamper-proof communication for sensitive situations.

Applications in Mental Health and Healthcare Settings

De-escalation rooms are widely used in healthcare facilities to support individuals experiencing behavioral or mental health crises. These rooms:

  • Provide a safe and calming environment to help individuals regain control over their emotions and behavior.
  • Are staffed by trained healthcare professionals skilled in de-escalation techniques.
  • Prevent potentially dangerous situations from escalating, forming an integral part of comprehensive mental health care.

Why Choose Our De-Escalation Room Intercom Systems?

  • Proven Track Record: Trusted by over 200 hospitals across the UK.
  • Customisable Options: Flush-mounted or surface-mounted intercom stations to fit your facility’s needs.
  • Compliance Assurance: Fully aligned with MHA Code of Practice standards.
  • Enhanced Patient Care: Options for en-suite communication and music playback to create a more supportive environment.

Supporting Mental Health Care Across the UK

At Ring UK, we understand the importance of safe, effective, and compliant communication systems in healthcare environments. Our De-Escalation Room Intercom Systems are specifically designed to support the unique needs of mental health care, ensuring a secure and calming experience for patients and staff alike.


Get in Touch

Ready to equip your facility with a reliable De-Escalation Room Intercom System? Contact us today to discuss your requirements and let our experts help you select the best solution for your needs.

With Ring UK, you can trust in systems that are designed to support safety, care, and compliance in every interaction.


Sample System

standard-de-escalation-room-with-music-option

De-Escalation Room Intercom System Installation

  • Corridor Station should be mounted for easy operator access, this is flush mounted. (surface mount can be supplied at special request)
  • We recommend the System Control Box is mounted outside of the room, above The ceiling in the Corridor is recommended for future access if adjustments are required.
  • Cable between Corridor station and the Control box is CAT5E/6 cable
  • Mains power is required for the System Control Box.
  • Cable for microphone should be screened microphone cable 31-059 CANFORD FST-LFH CABLE 1 pair Black or equivalent
  • The speaker requires 2 core speaker cable Speaker Cable 224-GY West Penn Wire  or equivalent 
  • System Drawing

Operation

Operation

  • To Communicate with the room, press top button, this will open one-way listen communications.
  • Use the middle button to communication with patient. Press and hold button while talking, release button to listen.

Close System

  • To cancel all communications (Switch OFF) press the bottom button.

Datasheets

System Drawing

Installing the Microphone Installing the Microphone, Pre-New Microphone January/February 2024
KLABXBG2F are Used when an Audio Music input is required. Feed via a 3.5mm Mini Jack connection or Bluetooth.
Installing the Microphone Installing the Microphone, Pre-New Microphone January/February 2024
Microphone Mounted in the Ceiling of Seclusion Room after January/February 2024
Corridor Panel Drawing Corridor Front Panel Drawing Showing Sizes, etc
Installing the Microphone Installing the Microphone with the New Microphone, January/February 2024
Microphone Connects Connections inside System Control Box for Microphone
Corridor Station IP Vandal Resistant Substation TKIE – 1008041200 Standard Station without Special Front Panel
Flush Mount Back Box for IP Vandel Resistant Substation – TKIE – 1008098100
Corridor Panel Drawing Corridor Front Panel Drawing Showing Sizes etc
System Control Box Picture of the System Control Box that should be Mounted Where Access can be made for Maintenance
Control Station VoIP Intercom Module TKIS-2 – 1008131020 Mounted Inside the System Control Box
SIP Phone Panel Option

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For more information

If you seek professional advice on which product to select, don’t hesitate to contact RingUK’s specialists today. Our team will evaluate your requirements, research, and clarify all available options to assist you or your client in selecting the ideal system that satisfies your needs.

Contact us via our Enquiry Form.